COVID-19 Update

May 12, 2020

Wear a mask

As you may have heard, Gov. Hogan has issued an Amended Directive and Order regarding various healthcare matter, which states that dental offices are permitted to reopen and see patients normally, provided that current CDC guidelines to curb the transmission of coronavirus (COVID-19) are utilized.  At this time, we have not received the necessary Personal Protective Equipment (PPE) that has now been mandated by the CDC.  Therefore, we will not be seeing patients until June 2nd, this is a tentative date as this is when we are anticipating receiving our PPE.

All of us at Town Center Cosmetic Dentistry make the health and well-being of our patients, employees, and our community our top priority.  We understand the concern and uncertainty you may be experiencing during this pandemic with COVID-19 and we are committed to being responsive to the needs of our patients.

We would like to reassure you that although we already utilize standard infection control precautions as outlined by the CDC, we are currently exceeding the precautions further to help prevent the spread of this virus and maintain a safe environment for you.

We wanted to take a moment to outline what to expect when we reopen for normal dental appointments and procedures:

We are asking that you reschedule your dental appointment if:

  • You have traveled outside the United States within two weeks of your dental appointment to an area affected by the coronavirus disease. This includes China, Hong Kong, Iran, Italy, Japan, Singapore, South Korea, Taiwan, Thailand, Vietnam, etc.
  • If you have been in contact with anyone that has tested positive for COVID-19 within two weeks of your dental appointment
  • You have experienced any of the following symptoms within two weeks of your dental appointment:
    • diarrhea
    • sore throat
    • runny nose
    • nasal congestion
    • aches and pains
    • dry cough
    • tiredness
    • fever

We ask that all patients come to their appointment:

  • wearing a mask or face covering as outlined by Gov. Hogan unless actively receiving dental treatment
  • respecting social distancing in the reception and common areas

What to expect when you come into the office for your dental appointment:

  • You will be asked to complete a Wellness Form
  • Your temperature will be taken prior to being admitted to the treatment areas
  • All staff members will be wearing increased PPE which may appear different than previous visits
  • We will be using a dental dam for most dental treatment to decrease aerosol that can be generated by using the dental handpiece (drill)

As you may be aware, there has been a general shortage of PPE across the globe and acquiring necessary PPE has been challenging.  In addition to the shortage, we are required to utilize new forms of PPE that were not mandated previously. Due to the shortage of PPE, the cost of the available PPE has risen significantly.  Therefore, it is necessary to apply a fee ($15) for PPE to each patient seen in our office at this time.  We will be submitting this charge to your insurance company as a courtesy, however as this is new ADA code (D1999) it is doubtful the insurance will cover this fee.  We encourage you to contact your insurance company directly and encourage them to cover this cost.

We will continue to follow all protocols outlined by the CDC to protect our patients and staff. Please do not hesitate to reach out to us with any questions or concerns you may have. We greatly appreciate your patience as we try to reschedule appointments that were cancelled due to the restrictive orders the past couple of months – we are working extended hours and adding additional staff to be able to see everyone as soon as possible. Please stay safe and we look forward to seeing you soon!!!

Dr. Brittany Bergeron and the Staff of Town Center Cosmetic Dentistry

March 18, 2020

aptcovid

In light of the coronavirus (COVID-19) outbreak, both the American Dental Association and the Maryland State Dental Association have recommended that all dentists post-pone all non-urgent dental care for at least 3 weeks. 

Effective Wednesday March 18th, Town Center Cosmetic Dentistry will be closed for all routine dental care to ensure the safety and well-being of our patients. We are planning on re-opening Tuesday April 7th for normal routine dental work. 

Please know that we are available for any dental emergency that may arise during this time. Please contact our office with any questions you may have. We are currently calling all patients that are scheduled within this time frame to reschedule their appointments. 

We will keep you updated as the situation evolves. Thank you for your understanding and please stay safe! We look forward to seeing you again soon! 

Sincerely, 

Dr. Brittany Bergeron and the Staff of Town Center Cosmetic Dentistry


March 16, 2020


COVID19

To our community:

With recent news and concern about Coronavirus (COVID-19), we want you to know that the Town Center Cosmetic Dentistry staff are focused on keeping you and your loved ones healthy.

As always, we want to reassure you that we always prioritize and practice universal precautions. This includes proper hand washing protocol, sterilization of all equipment and operatory units, use of proper personal protective equipment, and use of high-speed evacuation for all dental procedures producing an aerosol. All public areas including the waiting room and front desk are frequently disinfected and sanitized (including hand-rails and door handles). We have hand sanitizer available for you as soon as you walk in our front door as well. 

During this time, we recommend:

1.If you are experiencing any respiratory symptoms or have been recently in contact with anyone who has been infected with COVID-19, please call to reschedule your appointment.

  1. If you are elderly and wish to cancel or reschedule your appointment, please call our office.
  2. If you have been on recent international travel or in a large group situation, please call to reschedule your appointment as our goal is to keep everyone safe.
  3. Please know if you have an urgent dental emergency, we will be ready to take care of you.
  4. Please arrive on time for your appointment (i.e., at your actual appointment time) rather than too early to minimize time in the waiting area.

The safety of our community is of utmost importance to us. Our goal is to keep everyone safe and healthy. Please do not hesitate to contact us if you have any questions.

Sincerely,

Dr. Brittany Bergeron and the Town Center Cosmetic Dentistry Staff

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Town Center Cosmetic Dentistry

Monday:

9:00 am-4:00 pm

Administrative Hours Only

Tuesday:

8:00 am-5:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

9:00 am-4:00 pm

Administrative Hours Only

Friday:

8:00 am-3:00 pm

Saturday:

Closed

Sunday:

Closed